Arrival Instructions – We will monitor your flight in case of any delays. Upon landing (disembarkment), your driver will send you a text message and provide you with pick-up instructions. Please provide the correct flight information and a working contact number once you land at the airport.

Airport traffic can be heavy at certain times. Your driver can take 5-30 minutes to reach your terminal, depending on traffic. Please maintain communication with your driver to minimize your waiting time.

Once you have received your confirmation email and confirmation number, your reservation will be in our system. It is optional to call to confirm your reservation.

We will confirm your departure reservation a day before your scheduled pick-up via TEXT message before 10:00 PM(PST). If you are still waiting to receive a confirmation text by 10:00 PM(PST), call us at 1(800)841-0073.

We service LAX, Long Beach Airport, and John Wayne Airport.

Yes. We service the Long Beach Cruise Terminal (LBH), Los Angeles World Cruise Center (LAH), and Catalina Express.

Current California Law:

• Children under two years shall ride in a rear-facing car seat unless the child weighs 40 or more pounds OR is 40 or more inches tall. The child must be secured in a manner that complies with the height and weight limits specified by the car seat manufacturer. (California Vehicle Code Section 27360.)
• Children under the age of 8 must be secured in a car seat or booster seat in the back seat.
• Children who are eight years of age OR have reached 4'9" in height may be secured by a booster seat but, at a minimum, must be secured by a safety belt. (California Vehicle Code Section 27363.)

Yes. We provide car seats (rear-facing, front-facing, and booster seats) for an additional fee of $15 each.

Yes. Pets are allowed in the vehicle. They must remain in a pet carrier at all times.

Luggage capacity is outlined by the type of vehicle selected. If you have oversized items like boxes, surfboards, golf bags, skis, and pet crates, call us at 1(800)841-0073. 

 

Passengers can bring personal items (backpacks, laptop bags, purses, inside the vehicle.

 

Minivan - We guarantee six pieces of luggage, a combination of check-in and carry-ons. 

 

Full van - We guarantee 14 pieces of luggage, a combination of check-in and carry-ons. 

 

ADA Full van - We guarantee eight pieces of luggage, a combination of check-in and carry-ons.

 

Please be advised  

 

It is against company policy to place luggage in the vehicle's seats. 

 

Bringing excessive or oversized luggage may result in an inability to provide service. Your reservation will be no-showed if the driver cannot provide service due to excessive luggage. (No-Showed reservations are not eligible for a refund).